Originally published September 23, 2022 , updated on July 22, 2024

Technical writing is the process of writing whitepapers, case studies, handbooks, product descriptions, user manuals, and other types of technical documentation. It’s used heavily in the manufacturing sector. Many manufacturers hire professional industrial content writers to ensure they get top-quality results. 

Let’s take a look at how manufacturing content writers can help businesses overcome challenges – in marketing and beyond.

What Does a Technical Writer Do in Manufacturing?

A technical writer is a person who writes documents that explain complex technical topics to non-technical readers. So they help businesses communicate with customers, which makes technical writing important in manufacturing. Manufacturing content writers (specialised technical content writers) provide customers with information about manufactured products. They can also explain how manufacturing operations work and share the knowledge of internal teams.

There are many manufacturing writing formats, including instructions for using new products and also employee training information. Writers must understand the industry terms and concepts to craft precise technical copy. They must combine this knowledge with a good grasp of marketing to write copy that’s genuinely interesting for the reader. 

Good technical copy can have a significant impact on your marketing efforts. With their unique blend of industry knowledge and writing expertise, technical writers can help your business overcome numerous challenges – from drawing in your target audience to converting leads to sales.

How Can Manufacturing Content Writing Help Businesses Overcome Challenges?

1. Improve Customer Awareness

Technical manufacturing content writing can improve customer awareness by providing your target audience with more information about your product or service. It can help customers use your products correctly and extract maximum usage from them. This type of writing also shows the value your products can bring to your customers’ lives. 

Manufacturing content writers can explain how the product is made, highlight its unique features, and similarly convey other important information. The more aware your customers are of your product features and how they can improve their lives, the more likely they will buy it. 

By providing more information about a product or service, your business can help customers make faster buying decisions. In this way, good technical writing can lead to more sales and more satisfied customers.

2. Build Customer Trust 

Manufacturing content writing focuses on topics that are relevant to the audience. As a result, writers must know what interests the target audience. By understanding the audience’s needs and preferences, they can craft documents that meet those expectations. Talking to your customers in a way that “hits home” is crucial because it shows your business cares about their needs.

Manufacturing content writers can successfully demonstrate an understanding of your customers’ problems and suggest relevant solutions. Over time, this builds trust with your target audience. 

In addition, industrial content writers can write using various styles, from more academic, formal writing to more conversational text for blogs and social media. They can use different formats to explain complex topics in an accessible manner on the platform where your audience is most likely to see the content.

3. Move Customers Through the Sales Funnel

You should use technical copy to attract customers in the various stages of the business sales funnel. 

For example, top-of-the-funnel (TOFU) marketing focuses on increasing brand visibility. The goal is to get potential customers to notice your product or service, making them aware of its existence. White papers, infographics, and explainer videos can all help attract new customers to your brand. 

Middle-of-the-funnel (MOFU) marketing aims to educate and engage customers. The goal is to make customers feel more comfortable using your products and services. Content shared in this stage should also be geared toward developing a deeper relationship with them. Case studies, long-form blogs, and webinars can all be used to share more information about your brand and products.

Bottom-of-the-funnel (BOFU) marketing should drive your target audience toward making a purchase. You need persuasive copy to convert target customers into buyers at this point in the funnel. This is usually best achieved by demonstrating value and, sometimes, offering an additional incentive. 

4. Reach Diverse Customers Through Diverse Channels

Manufacturing content writing can reach diverse audiences through various channels. This type of writing can help your company to target new customers and engage them in information about your products or services. It can also help you reach existing customers, reminding them of your services or products.

By distributing a variety of content formats, from articles and videos to podcasts and infographics, your technical marketing efforts can grow your business. For example, you can reach people who wouldn’t otherwise be exposed to your brand through new channels like LinkedIn and YouTube. Note that it’s vital to encourage engagement with your content by providing information in bite-sized chunks and visually appealing formats.

Manufacturing content writers can also help your business improve the quality of customer interactions. By supplementing email marketing with social media messages, for instance, you can ensure that people hear from you where they’re spending their time. 

5. Manufacturing Content Writers Establish Credibility 

The right marketing mix can establish a manufacturer like you as a thought leader in your industry. Sharing truly valuable information demonstrates a rich understanding of the business and industry. Creating compelling, shareable copy can attract new customers and spark conversations about your brand. In addition, good content can position your brand as credible and authoritative.

Manufacturing content writing can also help your businesses stand out by showcasing your expertise and your product or service’s unique selling points (USPs). A well-written blog post or press release can increase sales by driving more website traffic and social media engagement, while a brochure with valuable information or tips can set you apart from your competitors.

Don’t Waste Any More Time

Manufacturing writing services can ensure your brand reaches your target audience. 

Professional writers such as those employed by Goodman Lantern can help you craft impactful pieces to attract visitors and potential customers to your website. Good content marketing will allow you to build credibility with customers and prospects while establishing your relevance in the market. Moreover, content marketing and good technical writing can help promote your brand where your target audience spends their time, whether this is LinkedIn, YouTube, or their Inboxes.

Are you ready to upgrade your technical writing? Let Goodman Lantern’s talented team of manufacturing content writers help you out. Then, book a discovery call today!

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