Leadership Communications Coaching

What Is Employee and Community Relations?

A Forbes survey found that over 40% of workers cite poor communication as a
cause for reduced trust in leadership and their team. Leadership communications
coaching is a process that involves training, guidance, and feedback that enhances
a leader’s ability to communicate effectively.

At Goodman Lantern, our communication coaching for executives will help your
leadership team foster a positive work culture through the following aspects.

Effective message conveying

Delivery skills

Adaptability

Active listening

Conflict resolution

Building trust

Crisis communication

Feedback mechanisms

Storytelling

Media training

Leadership communication skills are required throughout an organisation, from
emerging leaders to managers to executive team members. Developing this
crucial aspect is an ongoing process. At Goodman Lantern, we tailor our
training to address specific needs and challenges within your organisation.
With these skills in hand, your leaders will be able to successfully inspire,
motivate, and guide their teams to meet your company’s goals.

Benefits of Leadership
Communications Coaching

Leadership communications coaching has a profound effect on individual leaders and, by extension, the organisation. A 2017 study found that companies experienced a 25% increase in organisational outcomes due to leadership development training.

A tailored program on communication coaching for executives results in enhanced communication skills, increased self-awareness, and greater emotional intelligence.

Leadership communications training also helps leaders gain the confidence to articulate a compelling vision. With these skills, they can convey constructive feedback and resolve conflicts. This skill further prepares leaders for crisis management and calm, controlled responses during challenging situations.

Insightful, comprehensive feedback targets specific areas for development. This will improve team dynamics and foster an environment of trust and collaboration.

At Goodman Lantern, we’ll provide a customised and structured approach to leadership communication training. With guidance and support, your leaders will prove effective, influential, and impactful in their roles.

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Strategies For Leadership Communications
Coaching

Leadership communications coaching is an ongoing process that requires strategy formulation, implementation, and
feedback analysis. The process then begins again and adapts as the business grows. This could involve leadership
changes, altered work environments, or global business environment developments. Here are some of the strategies
used to counter these effects.

Assessment and Feedback

Implement assessment strategies that use simulated scenarios and real-life situations. This allows your leaders to consider communication on a practical level. By employing a 360-degree feedback model, open dialogue is encouraged. Leaders receive comprehensive insights from their peers and teammates. With this information, they can continue to adjust their skill set to suit the ever-changing corporate culture.

Customised Coaching Plans

No two leaders are alike. Leaders add their own flavour to any team, whether it’s communication styles, temperament, or preferences. So, applying a standard plan to their leadership communications training will not yield the results you’re looking for. Customised plans with personalised feedback will equip leaders with the best tools for navigating complex communication scenarios.

One-on-One Coaching

This highly effective strategy begins with assessing the individual: their communication style, strengths, and areas for improvement. We further evaluate the trainee's leadership abilities by doing role-playing exercises that mimic real-life situations. Once done, personalised communication plans are developed and aligned with the organisation’s goals. Self-reflection and personal goal-setting are encouraged.

Crisis Communication Training

Employees will turn to their leader in a crisis for guidance and assurance. Crisis communication training coaches leaders and executives to respond quickly, clearly, and in a composed manner. Simulating crisis scenarios allows leaders to refine their communication skills while conveying empathy and transparency to their team. This training fosters adaptability, coordination, and confidence, and prepares leaders for any situation.

Stakeholder Engagement

Engaging stakeholders in leadership communication training gives a holistic view of the company’s culture and needs. This strategy encourages open dialogue and active listening for the organisation's overarching goals. It also teaches leaders to adapt their communication styles and perspectives to the relevant stakeholders to build a culture of trust and inclusivity.

Cross-Cultural Communication

Remote working has led to a huge increase in cultural diversity in many companies. Employees now come from all over the world. Consequently, your leadership team must be culturally sensitive and respect different cultural nuances. To do this, leaders must be open-minded and willing to learn. They need to strengthen connections among diverse teams.

Using multiple strategies would greatly impact both the leader and your company as a whole. At Goodman Lantern, we tailor-make our programs to ensure relevant leadership communication skills are prioritised and enhanced.

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Overcoming Challenges in Leadership
Communications Coaching

Some challenges you might face in leadership communications coaching include language barriers, cultural differences, and various communication styles. A customised approach that acknowledges and addresses these obstacles requires patience and open dialogue.

Implementing feedback mechanisms will allow continuous improvement of the communication coaching for executives to adapt to their needs and specifications. However, balancing assertiveness with empathy is crucial to encouraging a growth mindset when it comes to lasting change.

Goodman Lantern’s solutions involve all the relevant stakeholders to ensure inclusivity and sensitivity are cultivated.

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