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How to Communicate Your Value Proposition

In business, people tend to use a lot of jargon. Many of these terms are quite ethereal and don’t accurately describe what is being referred to. Take, for instance, the word ‘strategy’. The way that businesses use  this term conjures up, in the minds of a marketer or small business owner, a lengthy document. This document has specific sections they need to fill. This is despite the fact that these may not be relevant to your business. At its core, a strategy is a roadmap of where you want to go in your business. It can be as short as a page or a mind map or it can run into a myriad of pages. The type of business you run dictates what format this document will take.

The term ‘value proposition’ is another one of these types of terms. In this article, we look at what ‘value proposition’ means and how you can communicate this to your customers.

woman in red long sleeve shirt holding white paper

What is a ‘Value Proposition’?

A ‘value proposition’ is the value that a company offers their customers. Put another way, a value proposition looks at what someone will get out of their interaction with the company.

As an example, Wordstream has listed a number of value propositions that have been developed by well-known companies:

  • Uber: “The Smartest Way to Get Around”

  • Apple iPhone: “The Experience IS The Product”

  • Slack: “Be More Productive at Work with Less Effort”

In a couple of words, these value propositions communicate to customers exactly what they will be getting from the company:

  • With Uber, you know that you will travel in the most convenient way possible.

  • You know that Apple will give you a superior experience with their iPhone.

  • You know that Slack facilitates you being more productive without the hassle of admin.

How do you Communicate a Value Proposition?

A company’s value proposition forms part of their brand. A ‘brand’, according to Jerry McLaughlin in his article entitled What is a Brand, Anyway?, is:

“… what your prospect thinks of when he or she hears your brand name.  It’s everything the public thinks it knows about your name brand offering—both factual (e.g. It comes in a robin’s-egg-blue box), and emotional (e.g. It’s romantic).  Your brand name exists objectively; people can see it. It’s fixed. But your brand exists only in someone’s mind.”

For example, when people see the Coca-Cola brand name, they think about certain things. For example:

  • The way it tastes, and

  • Their experience with the product.

Yes, the logo and tagline do form essential parts of a brand. This is because these are the outward symbols that customers recognise. However, a brand goes far beyond this.

Digital Marketing and Branding

Technology is changing so quickly that it’s quite difficult to keep up. Digital advancements have been made to facilitate our lives however, we still want to keep that personal touch. This is why the feared ‘robots’ will never take over.

These technological advancements have made it much easier for us to market our products and/or services. We have also been able to popularise our company’s brands and make our target markets aware of our value propositions.

Social media marketing is one of the best ways in which to showcase your brand and value proposition. Using this method of communication you can show your target market and existing customers:

  • Who you are,

  • What you stand for,

  • What you offer, and

  • What value your offerings will give customers.

 Dove’s Self-Esteem Campaign is a great example of how they communicated their brand using the following social media platforms:

  • Facebook,

  • Twitter,

  • Instagram, and

  • YouTube.

The organisation commissioned a third-party to research self-esteem. Dove used this research in its television and print advertising as well as its social campaigns. Hashtags – such as #RealBeauty, #NoLikesNeeded, and #SpeakBeautiful – were used on social media to encourage users to boast about their inner beauty. When Dove discovered that 70 per cent of women don’t feel that they are correctly depicted in advertising, the company took the decision to not retouch all photos used in its marketing. Dove has been putting together powerful, engaging campaigns around self-esteem for a long time. This is a proof of the brand’s ability to make waves for positive change and make it part of their brand identity.

Another very powerful way that brands can communicate their value proposition is through content marketing.

The Content Marketing Institute defines ‘content marketing’ as “… a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action.”

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Why content marketing is so valuable to brands is that it does not suffer from space limitations when it comes to communicating a company’s value proposition. By using a blog or a video, marketers are able to draw clients, make them invested in the brand. They are simultaneously made life-long brand advocates.

A great example is Coca-Cola’s “Share A Coke” campaign. The company gave Coca-Cola drinkers the opportunity to personalise a can of Coca-Cola with their name on it. A total of 150 of the most common names in Australia were added to the side of the bottles. People loved it and it generated a lot of buzz around the Coca-Cola brand.

Today’s market is absolutely drowning with brands. In order to ensure that you stand out from the crowd, you need to check that your brand and value proposition are unique. If they are not, you will be looked at as just being part of the crowd. This means that you must not rush putting together your value proposition. Take the time and think what you are bringing to the market so that you can ensure that you are proud of it.

Creative Marketing: Displaying Logos at Events

There has to be a better of displaying logos at events. Gone are the days where marketers and event profs can get away with taking the easy way out. Consumers tend to bristle at in-your-face, lacklustre, or slapdash efforts at making branding memorable.
Event managers need to think outside of the proverbial square when figuring out how to display company logos. Try a subtle approach, give something more fun a try, or use technology to your advantage. Your options are virtually endless if you know where to look.

Give a Photobooth a Bash

The verdict is in: people love photobooths. There’s an undeniable element of nostalgia involved in taking an instant photo. It conjures up a person’s favorite memories and positive emotions. Hire one of these fabulous devices and you’ve added that sought-after personal connection. Logos can not only be displayed on the outside of the booth, but they can be printed directly onto the photos as well.

Hire a Street Artist

Watching an artist at work is an almost magical experience. There are so many talented street artists out there – most of them working with completely unique materials. You can really bring your event to life by hiring one of these creative geniuses. By incorporating company logos into their art, they create something memorable that will really stick in an attendee’s mind.

Edible Logos Aim to Please

Basically, the aim of your event is to ensure that everybody leaves happy. Nothing makes people happier than a snack or two. Try to find innovative ways to offer attendees edible logos. Molded chocolates, beautifully iced biscuits, refreshing ice pops, branded drinks… The opportunities are amazing if you really think about it.

Digital Caricaturists Exist to Amuse

Caricaturists have gone digital – and it’s a good thing too. People love to laugh. Really great people love to laugh at themselves. Bring in a digital caricaturist to entertain people and give them something to share on social media. Company logos can easily be worked into digital caricatures, making a lasting impression.

It’s amazing what you can come up with when you take the time to think about it. Originality is so important in terms of marketing at an event; use your intuition and imagination to come up with something truly great.